Definitions

• "User(s)", "you", "your" shall mean and include business organizations, commercial establishments, and their permitted users that avail the Services through the App.
• "UK Data Protection Law" means the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing.
• "Visitor" shall mean individuals who visit the Website or may opt to share Personal Information to reach out to us.

Personal Information Collected

For the provision of the Services, the User is required to complete the registration/subscription formalities, after which we shall create an account ("User Account"). "Personal Information" means information that can be used to personally identify the User, including but not limited to name, photograph, company name, role, and e-mail address.

We may also automatically collect certain information through cookies to improve our Platform, such as patterns of your use, visits, material viewed or searched for, page response times, length of visits, IP address and date/time of access. For more information, please refer to our cookie policy.

Use of Personal Information

1. To inform you about our Services and to respond to your requests;
2. For creation or development of business intelligence or data analytics in relation to the Services;
3. To provide you with a better experience when you access our Platform and to improve the Services;
4. To maintain and manage our Platform;
5. To manage our relationship with you;
6. For internal record keeping and to comply with our legal or statutory obligations.

Disclosures

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties without your prior consent, except in the following cases:

1. Affiliates: To enable them to improve the Offerings, provide feedback and respond to queries.
2. Service Providers: Subject to stringent confidentiality restrictions consistent with this Privacy Policy.
3. Merger or Acquisition: In the event of acquisition, merger, or transfer of part of our business.
4. Legal and Regulatory Authorities: To comply with legal obligations, court orders, or government requests.

Data Retention

We will retain User's Personal Information as long as required for the provision of the Services, to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not retain data obtained through Google Workspace APIs and do not use such user data to create, develop, improve or train any machine learning or artificial intelligence model.

Security

Your Personal Information is stored on public cloud infrastructure hosted on AWS. We have implemented algorithms to encrypt Personal Information. Although we provide appropriate firewalls and protections, we cannot warrant absolute security as these systems are not hack proof.

Your Rights

You have the right to access, rectify, modify, or erase your Personal Information, restrict processing, object to use, and withdraw consent. To exercise any of these rights, please contact support@cubyts.com.

Information for EU and UK Visitors

We comply with the EU GDPR and UK Data Protection Law. We act as Controller for information collected via the Website and as Processor for information collected via the Platform. Personal Information of EU/UK residents is stored in the EU region and may be processed outside the EU/UK in accordance with applicable law. Questions: legalqueries@cubyts.com.

California Resident Rights

• Access: Request information about our collection and use of your Personal Data over the past 12 months.
• Deletion: Request that we delete the Personal Information that we have collected from you.

Governing Laws

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, USA, and the courts of Delaware shall have exclusive jurisdiction.

Contact Us

For any questions, concerns or grievances regarding this Privacy Policy, contact our grievance redressal officer Raghu Sarangarajan at raghu@cubyts.com.